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Frequently Asked Questions

Will my information be safe on this website?
Yes, we do not share any info with third parties.
Can I cancel my order once I have submitted it?
You may cancel it within two hours after you place an order. ( After two hours, we are unable to cancel orders. )
I am not ready to make a purchase yet. Am I able to save my cart for later?
Yes! As long as you don’t clear your history, your cart will be saved! In addition, your cart will be emailed to you as a reminder after four hours. To be sure, you may also add your cart to wishlist and email it to yourself!
Will I receive tracking info for my order?
Yes, once your order is received by the carrier, you will receive tracking info.
How soon will I be refunded when I return a product?
You will be refunded as soon as we receive our product back in our warehouse.
Do you offer a Private Label Program?
Yes, we offer an extensive private label program. Our staff is equipped to handle mass quantities.
Can you customize products and packaging to our needs?
es, we are capable of customizing all our products to meet our customer’s need accordingly.
What are our Minimum Order Quantities for private label program?
We offer small customers low MOQ. Please contact us.
What kind of packaging do you offer?
Blister packaging, Clamshell packaging, Shrink packaging, PVC/PETG Box packaging.
Where are DreamCut Tools products made?
Products are Made in USA, Germany, Italy, Pakistan, Japan, Korea and China.
Who packages DreamCut Tools products?
DreamCut Tools products are proudly packaged in the USA.